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Terms & Conditions

Effective Date: 28th Nov 2025

By engaging our services or using our website, you agree to the following Terms and Conditions:


1. Services

NQ Lawns & Property Maintenance provides professional lawn care and property maintenance services, including but not limited to: residential, commercial, real estate, small businesses, holiday homes, DVA, Aged Care, and NDIS-related services. Services will be delivered in accordance with the agreed scope outlined in quotes or contracts.


2. Quoting and Pricing

  • All pricing is custom and based on property inspection.

  • Quotes are valid for [insert number] days unless otherwise stated.

  • Any additional work outside the agreed scope will incur extra charges, which must be approved before commencement.


3. Payment

  • Payment terms are specified in each quote or invoice.

  • Payment must be made via the agreed method.

  • Late payments may incur additional fees.


4. Client Responsibilities

Clients must:

  • Provide accurate property information.

  • Ensure safe access to the property for our staff.

  • Remove or secure pets and any hazards before service.


5. Scheduling, Cancellations, and Rescheduling

  • Appointments are scheduled in advance.

  • Cancellations or rescheduling must be notified at least [insert number] hours in advance.

  • Late cancellations or missed appointments may incur fees.


6. Liability

  • NQ Lawns & Property Maintenance takes all reasonable care in providing services.

  • We are not responsible for pre-existing property conditions or damage outside the agreed scope.

  • Liability is limited to the value of the services provided.


7. Use of Personal Information

  • Personal information collected is used solely to provide services, communicate with clients, and comply with legal obligations.

  • Data handling is detailed in our Privacy Policy.


8. Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including extreme weather, natural disasters, or emergencies.


9. Changes to Terms

We may update these Terms and Conditions at any time. Updated versions will be posted on our website and take effect immediately.


10. Contact Us

For any questions regarding these Terms and Conditions:
Email: admin@nqlawnpropertymaintenance.com.au
Phone: 0407 985 718

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